Customer Service

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How can I get better at customer service?

I recently lost my job due to my lack of skills in customer service. Apparently i got a complaint that i appeared unhappy, unresponsive and ignorant of a customer. I need to be more attentive but i lose focus very easily. I need to look and be happy at work, but I'm relatively unhappy everywhere. How can i get better at customer service?

1st of all, Find out what is making you and keeping you unhappy Try to think if it was reversed and you were the customer whatever is bothering you, don't bring it to work You might need 2 fake it at least until you get better I don't like anything fake or can stand it just tryna help you out Then, give a slight smile to customers try 2 force 1 thoroughly explain to the customers make sure they honestly understand you in ever way and make them repeat it back 2 U if ur not sure don't snap on them at all I know this can be hard but try ur best not to make them feel important by paying them much attention and help them out as much as possible even if you have 2 go out ur way and try 2 sound like you really want 2 help them Let them ask as many quesitons as needed if you can't help them transfer them or call ur supervisor in for futher assistance